Shipping policy
Shipping Policy
We aim to process and deliver your orders as quickly and smoothly as possible.
Processing Time
Orders are processed as soon as possible. Orders are not shipped or delivered on weekends or holidays.
Local Delivery (Vancouver & nearby areas)
We offer local delivery within select areas. Orders are typically delivered within 3–5 business days after processing. Availability and delivery options will be shown at checkout.
Shipping Rates (Canada)
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Orders under $30: Standard shipping rate applies (3–5 business days)
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Orders between $30–$59: Flat rate shipping of $7.99 (3–5 business days)
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Orders between $60–$200: Free standard shipping (3–5 business days)
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Orders above $200: Please contact us to arrange shipping
Shipping timelines may vary depending on location and carrier conditions.
Shipping Methods
We offer shipping through Canada Post, Purolator, and other trusted carriers, along with local delivery options where available. Shipping and delivery methods will be displayed at checkout based on your location.
International Shipping
At this time, we do not offer international shipping.
Order Tracking
Tracking details will be provided for shipped orders where applicable.
Delays
While we do our best to ensure timely delivery, delays may occur due to factors beyond our control (e.g., carrier delays, weather).
If you have any questions regarding your order or delivery, please contact us at webmail@welovevan.com.